For 1990-2009 cars

Comparing the customer's vehicle with a KNOWN GOOD vehicle that is essentially identical will help determine if the customer's concern may be characteristic of a vehicle design. To arrive at a valid conclusion, the comparison must be performed under the same conditions with the same criteria, on a vehicle that has the same option content as the customer's vehicle.

The comparison vehicle must match the customer's vehicle in the following areas:

• | Model Year

• | Brand

• | Model

• | Body style

• | Powertrain configuration

• | Driveline configuration

• | Final drive ratio

• | Tire/wheel size and type

• | Suspension package

• | Trailering package

• | Gross Vehicle Weight Rating (GVWR)

• | High Performance Options

• | Luxury options