For 1990-2009 cars

Important:

1. Perform the Diagnostic System Check - Vehicle before using the Symptom Tables in order to verify that all of the following conditions are true:

• | There are no DTCs set.

• | The control modules can communicate via the serial data link.

2. Review the system operation in order to familiarize yourself with the system functions. Refer to Steering Wheel Controls Description and Operation .

### Visual/Physical Inspection

• | Inspect for aftermarket devices which may affect the operation of the Steering Wheel Controls System. Refer to Checking Aftermarket Accessories .

• | Inspect for easily accessible or visible system components for obvious damage or conditions which may cause the symptom.

### Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

### Symptom List

Refer to Steering Wheel Controls Inoperative in order to diagnose the symptom.