For 1990-2009 cars

# Radio Unlock Code Process for 1991-05 Saturn Models - keywords accessory activation body code disabled delco information inoperative lock number panasonic phone program theft radio security support

Subject: | Radio Unlock Code Process for 1991-05 Saturn Models

Models: | 1991-2002 Saturn SL/SL1/SL2/SC1/SC/2

| 2000-2005 Saturn L100/L200/L300/LW200/LW300

| 2002-2005 Saturn Vue

| 2003-2005 Saturn ION 1/2/3

This PI was superceded to correct text due to policy change removing TAC case number requirement. Please discard PIC4837A

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

### Condition/Concern:

A technician may need a radio code. He may state when trying to call for radio theft deterrent unlock codes the phone number (888) 225-2306 is inoperative.

### Recommendation/Instructions:

If the model year is 1999 or older the technician should be instructed to call the automated DELCO unlock number @ 800-537-5140 or the live Delco customer assistance number is 800-428-0501.

If the model year is 2000 or newer call 1-800-448-0944. When using the secondary number it is neccessary to have the radio numbers ready when calling

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.